on all canvas prints
Frequently Asked Questions from the Universe!
Otherwise known as our FAQU
Products
Orders & Support
Returns
Products
WTF is Black Hole Registry?
expand_more
Black Hole Registry is dedicated to exploring the Universe in all of us through art, science, and humor.
For a longer description, check out our Blog post
WTF is Black Hole Registry? ->Do you really name a Black Hole after someone?
expand_more
That depends on your point of view. Technically your registration is the registration of your art/print. The only internationally recognized agency that can "officially" name astronomical objects is the IAU (International Astronomical Union), but we are working on this. It only took billionaires a few years to overtake NASA, and now that the Supreme Court made Federal bribery legal we can probably take this over if we make enough money. Starting our own religion isn't off the table either. Stay tuned.
What do you get with a Black Hole Registration?
expand_more
Oooh. Good question Universe! You will receive a unique one-of-a-kind print of a Black Hole that exists somewhere in the Multiverse along with a Certificate of Registration assigned to your print. It also has a special message for that special or not-so-special person. You can also add this beautiful piece of art to a Canvas or Metal print.
But wait there's more...
We are just getting started and we can't share all of our plans just yet. Sign up for our email or follow us on our socials so we can let you know about all of the really unique things we are working on.
Get Connected!Wait a second... How do you know my Black Hole exists?
expand_more
That's a stupid question. Science of course. One prominent theory of the multiverse says that there are only so many ways that particles can be arranged. In an infinite Multiverse, it must exist!
The other copies of us are really tired of answering these silly questions.
Can I buy a Black Hole somewhere else?
expand_more
Of course. Carefully move to another location from where you are sitting or standing. The site should still work. If it doesn't, please let us know.
Orders & support
Can I choose my own Black Hole art?
expand_more
Yes, but due to the quantum uncertainty of Shopify development we will select a beautiful one for you unless you send us an email at help@blackholeregistry.com.
We are beating our developers until morale improves and they fix the Black Hole selection issue. We hope to remove this message soon.
Shipping & Returns
Shipping
expand_more
Our main products from Black Hole Registry are shipped from Minnesota, USA. It's so cold here that we have nothing to do for nine months of most years. Unless we are snowed in, we will ship your order as soon as possible.
Please note that some of our products such as Canvas and Metal prints are printed and shipped on demand from our suppliers. If you have ordered multiple items, you may receive multiple shipments.
Returns & Exchanges
expand_more
Due to the nature and customization of our products we do have some conditions on our return process.
- Unique & Custom Items
For unique and custom items, we will replace the item if it arrives damaged at no additional cost.
- Non-Custom Items
We offer free returns and refunds of the item within 15 days of receipt. Store credit is issued for orders up to 30 days.
- Friends & Family
Returns not allowed. See Rule 6 and 21 from your Ferengi Rules of Acquisition Handbook and get back to work!
Please email returns@blackholeregistry.com with your order number to begin any return process.
Can't find an answer?
Contact our customer support through the contact page and our team will get back to you as soon as possible.